FAQs

Frequently Asked Questions

Need help deciding on a design or curious about the installation process? Find clear, concise answers to our most asked questions below.

Our guarantee covers the stability of colours and surface structure of both the PVC film and decorative fitting, as well as the durability of the welded seams, all for 15 years. This ensures long-lasting quality and peace of mind for your installation.
Our guarantee does not cover defects caused by exposure to chemical substances, insects, or rodents. It also excludes damage resulting from natural phenomena or force majeure events, such as fire, floods, or hurricanes. Additionally, any defects caused by contact with sharp, hot, or damaging objects are not covered.
A stretch ceiling is a suspended ceiling system made of PVC or fabric stretched across a frame, offering a sleek, flawless finish.
Yes, stretch ceilings are made from fire-retardant, non-toxic materials, making them safe for any environment.
Stretch ceilings are a durable solution, made to last a lifetime but for added peace of mind we cover all our installations with a 15 year guarantee.
Yes, they can be installed in virtually any room, from living rooms to bathrooms and kitchens.
Yes, stretch ceilings are moisture-resistant and perfect for humid environments like bathrooms and kitchens
Yes, stretch ceilings are highly flexible and can be tailored to fit rooms of any shape or size.
Stretch ceilings are an eco-friendly choice due to their durability, energy efficiency, and sustainable materials. Made from PVC or fabric, they are long-lasting and require minimal maintenance, reducing the need for frequent replacements and the waste associated with them. Additionally, our stretch ceiling materials are fully recyclable, contributing to reduced environmental impact. With fewer resources needed for upkeep and replacement, stretch ceilings offer a sustainable, aesthetically pleasing solution for modern interiors.
Acoustic stretch ceilings are available to improve sound quality by reducing echo and noise.
No, stretch ceilings are highly resistant to temperature variations, making them suitable for all climates.
Yes, stretch ceilings can easily be installed in older buildings, even with existing ceilings in poor condition.
Yes, the materials are durable and designed to last for decades without sagging or deteriorating. All our installations are covered by our exclusive 15 year guarantee for peace of mind.
Stretch ceilings are fully customisable in terms of size, colour, and finish. We also offer spotlight integration and the option to custom print directly onto the fabric, giving you a wide range of design possibilities.
Yes, stretch ceilings are a perfect solution for damaged ceilings, hiding imperfections flawlessly without the need for costly repairs.
Prices vary depending on the material, design, and room size.
At the moment, our stretch ceiling installations are compatible with spotlights only, which we supply and fit as part of our service. We plan to expand our lighting options in the near future to include a wider range of integrations. We can work around existing light fixtures or vents.

We offer Gloss, Satin, Matt, and Acoustic materials to suit your design and functional needs.
Gloss is reflective and makes rooms appear larger, Satin has a soft sheen for an elegant look, and Matt offers a non-reflective, classic finish.
Acoustic stretch ceilings are designed to absorb sound and improve acoustics, ideal for sound-sensitive spaces like theatres and offices.
Yes, we have the ability to print photos from your personal collection as well as professional photos from sites such as shutterstock and depositphotos directly on to the fabric. With our custom print solutions, the possibilities are endless. For business clients we can also print your branding and logos to the fabric.
Yes, you can select different styles and colour options for different surfaces and rooms to suit your style. Our stretch ceilings and walls are fully customisable. While spotlights are currently the only lighting option available, they can be positioned to match your room’s layout. Get in touch with our friendly team to discuss your preferences.
Yes, our stretch ceilings are available in multiple fabric and colour options as well as having the option to print any image directly on to the fabric, meaning that the possibilities are endless. For more information on our standard colours and materials please see our stretch ceilings and walls page.
Yes, gloss ceilings in particular, can make small rooms feel larger and more open.
Yes, all finishes can accommodate spotlights, which are currently the only lighting solution we offer. Spotlights can be installed with any stretch ceiling type for a clean and functional result.
Yes, moisture-resistant finishes like Gloss and Satin are ideal for kitchens and bathrooms.
No, stretch ceilings are made from durable materials that resist fading, even with exposure to sunlight.
Yes, stretch ceilings are ideal for large areas and can be customised to fit any dimensions.

Most installations can be completed by our expert installers in as little as 2-3 hours depending on the size and complexity of your project, if you are using traditional building methods this process can take sometimes weeks, with multiple different tradespeople involved which causes disruption and mess. Our solution is completely mess and hassle free, with a stunning, flawless finish which is impossible to replicate the traditional way.
In most cases, there’s no need to move furniture as the installation process is clean and quick.
Yes, installations are mess-free and can be done in occupied spaces with minimal disruption.
No, stretch ceilings are installed without causing any damage to the existing structure.
Yes, our team can work around existing lighting and ceiling fixtures during installation.
No, there is no need to repaint or repair your ceiling. Stretch ceilings cover imperfections.
Yes, stretch ceilings are highly flexible and can be installed in rooms with high or vaulted ceilings or in unusually shaped rooms, in fact stretch ceilings can also be used as a solution to lower existing ceilings to make your room more cozy and will contribute to improved thermal insulation, helping to regulate indoor temperatures and reduce energy consumption.
No, the installation process is quiet and causes minimal disruption.
Yes, stretch ceilings are installed using specialised tools by trained professionals.
Yes, stretch ceilings can be customised to fit any shape, including corners and unique architectural features.
Stretch ceilings require minimal maintenance after installation. Their durable, dust-resistant surface resists stains and mould, simply wipe with a soft cloth or sponge with warm water and a mild, non-abrasive detergent. This low-maintenance quality makes them a convenient, long-lasting choice for any space.
Yes, you can stay in the room during installation as it is a clean, quiet process.
No, stretch ceilings are installed without creating dust, debris, or mess.
Yes, stretch ceilings can be installed on sloped, curved, or vaulted ceilings.
You can use the room immediately after the installation is complete.

No, stretch ceilings are virtually maintenance free. Unlike traditional ceilings which will require touch ups every 5 years, stretch ceilings are fade proof, dust resistant and only require a simple wipe with a cloth, using a mild or PH neutral detergent to clean any stains that occur.
A soft cloth with mild soapy water is all you need to clean the surface.
Yes, stretch ceilings are resistant to most stains and easy to clean.
No, stretch ceilings will maintain their original finish and never need touching up, if the fabric gets dirty, simply wipe with a cloth using a PH Neutral or mild detergent. If you ever want to update your stretch ceiling with a new look, we can completely replace the fabric with the design of your choice at a fraction of the cost, please see our re-do section for more information.
No, they are moisture-resistant and prevent mold or mildew growth.
Minor damage can often be repaired without replacing the entire ceiling.
No, stretch ceilings are designed to remain taut and will not sag over time.
No, but lighting and fixtures can be incorporated into the design during installation.
No, the smooth surface is dust-resistant and easy to clean.
Wipe it down with a soft, damp cloth. For tougher stains, use a non-abrasive cleaner.
Avoid abrasive or harsh chemicals; use a mild soap solution for cleaning.
Stretch ceilings need minimal cleaning and should only be cleaned as needed.
No, stretch ceilings are moisture-resistant and ideal for humid areas.
Stretch ceilings are a durable solution, made to last a lifetime but for added peace of mind we cover all our installations with a 15 year guarantee.

Stretch ceilings are quick to install, low-maintenance, customisable, and available in various finishes.
Stretch ceilings are faster to install, create no mess, and offer design flexibility that traditional ceilings don’t.
Yes, they provide long-term value by being durable, energy-efficient, and maintenance-free.
Yes, Stretch ceilings create improved insulation by trapping heat in the air space that has been created between the stretch ceiling and existing ceiling.
Yes, Gloss finishes can reflect light and brighten a room, while integrated spotlights provide targeted, functional illumination.
Stretch ceilings are an eco-friendly choice due to their durability, energy efficiency, and sustainable materials. Made from PVC or fabric, they are long-lasting and require minimal maintenance, reducing the need for frequent replacements and the waste associated with them. Additionally, our stretch ceiling materials are fully recyclable, contributing to reduced environmental impact. With fewer resources needed for upkeep and replacement, stretch ceilings offer a sustainable, aesthetically pleasing solution for modern interiors.
Acoustic stretch ceilings are designed to absorb sound and improve acoustics.
Yes, they are made from strong materials that resist wear, sagging, and fading.
Yes, stretch ceilings are durable and easy to clean, making them perfect for busy spaces.
Yes, moisture-resistant finishes like Gloss and Satin are ideal for kitchens and bathrooms.
Yes, they offer a sleek, modern look with various design and colour options.
Yes, acoustic ceilings are available to reduce noise and improve sound quality.
Stretch ceilings can enhance the value of a home by providing a modern, durable, and low-maintenance solution.
Yes, they require little to no maintenance and are easy to clean.
Any room can benefit, from living rooms and kitchens to offices and commercial spaces.